{"id":33117,"date":"2025-01-10T11:21:50","date_gmt":"2025-01-10T16:21:50","guid":{"rendered":"https:\/\/onlit.org\/faq\/"},"modified":"2025-10-07T10:59:45","modified_gmt":"2025-10-07T14:59:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/onlit.org\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33117\" class=\"elementor elementor-33117 elementor-33086\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21b7be57 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21b7be57\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-74b19b6a\" data-id=\"74b19b6a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49396812 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"49396812\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Foire aux questions techniques<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1160951b\" data-id=\"1160951b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a5254b1 elementor-invisible elementor-widget elementor-widget-tangible_widget_9088aad1cdf347d1830698c7fb191b26\" data-id=\"2a5254b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"tangible_widget_9088aad1cdf347d1830698c7fb191b26.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style data-name=\"tangible-template-inline-style\">.elementor-element-2a5254b1 .dco-hero{position:relative}.elementor-element-2a5254b1 .dco-hero__inner{position:relative;min-height:600px;overflow:hidden;background-color:var(--brand-blue-800);border-radius:var(--radius-xl);padding:2em 1em;display:flex;flex-direction:column;color:var(--white);background-position:center center;background-size:cover;background-repeat:no-repeat}@media (max-width:992px){.elementor-element-2a5254b1 .dco-hero__inner{min-height:350px}}.elementor-element-2a5254b1 .dco-hero__inner:not(.dco-hero__inner--has-overlay){min-height:200px;aspect-ratio:1.3333333333}.elementor-element-2a5254b1 .dco-hero__inner--has-overlay::before{content:\"\";display:block;inset:0;position:absolute;background:#000;opacity:0.3}.elementor-element-2a5254b1 .dco-hero__content{text-align:center;max-width:630px;margin:auto;z-index:1}.elementor-element-2a5254b1 .dco-hero__content__title{--brand-white: var(--white);font-size:clamp(2.1875rem, calc(-0.125rem + 6.1667vw), 4.5rem);font-weight:700;color:var(--brand-white)}.elementor-element-2a5254b1 .dco-hero__decoration-corner{position:absolute;font-size:220px;color:var(--brand-red-200)}@media (max-width:992px){.elementor-element-2a5254b1 .dco-hero__decoration-corner{font-size:120px}}@media (max-width:767px){.elementor-element-2a5254b1 .dco-hero__decoration-corner{font-size:80px}}.elementor-element-2a5254b1 .dco-hero__decoration-corner--top-right{bottom:calc(100% - 0.85em);left:calc(100% - 0.85em)}.elementor-element-2a5254b1 .dco-hero__decoration-corner--bottom-left{top:calc(100% - 0.85em);right:calc(100% - 0.85em)}.elementor-element-2a5254b1 .dco-hero__decoration-corner--color-yellow{color:var(--brand-yellow-400)}.elementor-element-2a5254b1 .dco-hero__decoration-corner--color-red{color:var(--brand-red-600)}.elementor-element-2a5254b1 .dco-hero--decoration-corner-size-sm .dco-hero__decoration-corner{font-size:120px}@media (max-width:992px){.elementor-element-2a5254b1 .dco-hero--decoration-corner-size-sm .dco-hero__decoration-corner{font-size:100px}}@media (max-width:767px){.elementor-element-2a5254b1 .dco-hero--decoration-corner-size-sm .dco-hero__decoration-corner{font-size:80px}}<\/style>\n\n\n\n\n\n  \n  \n\n\n\n<div class=\"dco-hero dco-hero--decoration-corner-size-sm\">\n  <div class=\"dco-hero__inner\" style=\"background-image: url(&#039;https:\/\/onlit.org\/wp-content\/uploads\/2023\/08\/IMG_8998.jpeg&#039;);\">\n    \n  <\/div>\n  <svg class=\"dco-hero__decoration-corner dco-hero__decoration-corner--bottom-left dco-hero__decoration-corner--color-red\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 220 220\" width=\"1em\" height=\"1em\"><path fill=\"currentcolor\" d=\"M0 190c0 16.569 13.4315 30 30 30h160c16.569 0 30-13.431 30-30C220 76.5 142.925 0 27.2614 0 10.6928 0 0 13.4315 0 30v160Z\"><\/path><\/svg>\n  <svg class=\"dco-hero__decoration-corner dco-hero__decoration-corner--top-right dco-hero__decoration-corner--color-yellow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 220 220\" width=\"1em\" height=\"1em\"><path fill=\"currentcolor\" d=\"M220 30c0-16.5685-13.431-30-30-30H30C13.4315 0 0 13.4315 0 30c0 113.5 77.0746 190 192.739 190C209.307 220 220 206.569 220 190V30Z\"><\/path><\/svg>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-473c300 e-flex e-con-boxed e-con e-parent\" data-id=\"473c300\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f1aa8c3 e-con-full e-flex e-con e-child\" data-id=\"f1aa8c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7111e58 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7111e58\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>R\u00e9ponses aux questions les plus courantes et conseils de d\u00e9pannage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b83a19b e-flex e-con-boxed e-con e-parent\" data-id=\"b83a19b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4811025 e-con-full e-flex e-con e-child\" data-id=\"4811025\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4955fcf elementor-widget-mobile__width-inherit elementor-widget elementor-widget-elementskit-accordion\" data-id=\"4955fcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e5702121205\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-4955fcf\">\n                        <a href=\"#collapse-8cb51cf69e5702121205\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8cb51cf69e5702121205\" aria-expanded=\"true\" aria-controls=\"Collapse-8cb51cf69e5702121205\">\n                            \n                            <span class=\"ekit-accordion-title\">O\u00f9 puis-je trouver le lien Zoom vers un \u00e9v\u00e9nement ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8cb51cf69e5702121205\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-4955fcf\" data-parent=\"#accordion-69e5702121205\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Connectez-vous \u00e0 onlit.org et en haut de votre <a href=\"https:\/\/onlit.org\/fr\/ld-profile\/\">tableau de bord<\/a> (la page que vous verrez juste apr\u00e8s vous \u00eatre connect\u00e9), vous trouverez une liste de tous les \u00e9v\u00e9nements auxquels vous \u00eates inscrit. Cliquez sur \u00ab D\u00e9tails \u00bb \u00e0 c\u00f4t\u00e9 d'un \u00e9v\u00e9nement pour afficher le lien Zoom.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-4955fcf\">\n                        <a href=\"#collapse-cb937f269e5702121205\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-cb937f269e5702121205\" aria-expanded=\"false\" aria-controls=\"Collapse-cb937f269e5702121205\">\n                            \n                            <span class=\"ekit-accordion-title\">J\u2019ai remarqu\u00e9 une erreur grammaticale ou une faute de frappe sur ONlit.org. Que puis-je faire ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-cb937f269e5702121205\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-4955fcf\" data-parent=\"#accordion-69e5702121205\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Merci de nous aider \u00e0 am\u00e9liorer le site !<\/p>\n<p>Si vous rep\u00e9rez une erreur grammaticale ou orthographique, veuillez nous en informer en remplissant<a href=\"https:\/\/onlit.org\/fr\/support-technique\/\"> le formulaire d\u2019assistance technique<\/a>.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-4955fcf\">\n                        <a href=\"#collapse-583103369e5702121205\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-583103369e5702121205\" aria-expanded=\"false\" aria-controls=\"Collapse-583103369e5702121205\">\n                            \n                            <span class=\"ekit-accordion-title\">Je ne re\u00e7ois pas de courriels d&#039;ONlit. Que dois-je faire ? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-583103369e5702121205\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-4955fcf\" data-parent=\"#accordion-69e5702121205\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez essayer plusieurs choses :<\/p>\n<p>-V\u00e9rifiez votre dossier \u00abspam\/junk\u00bb.<\/p>\n<p>-Ajoutez info@onlit.org \u00e0 vos contacts pour essayer d'\u00e9viter que les messages ne se retrouvent dans le pourriel.<\/p>\n<p>Assurez-vous d'\u00eatre inscrit \u00e0 nos listes de diffusion, sinon vous ne recevrez pas de confirmation d'\u00e9v\u00e9nement, de rappel ou de mise \u00e0 jour. Rendez-vous sur la <a href=\"https:\/\/onlit.org\/fr\/join-mailing-lists\/\">page des listes de diffusion<\/a> pour vous inscrire ou modifier vos pr\u00e9f\u00e9rences. <\/p>\n<p>Assurez-vous que vous n'avez pas bloqu\u00e9 info@onlit.org en utilisant les fonctions de votre fournisseur de courriel.<\/p>\n<p>-Certaines organisations, en particulier les conseils scolaires, ont mis en place des outils \u00abanti-spam\u00bb et \u00abanti-phishing\u00bb tr\u00e8s stricts. Adressez-vous \u00e0 votre service informatique pour savoir si info@onlit.org peut \u00eatre inscrit sur la liste blanche. <\/p>\n<p>Vous avez encore des probl\u00e8mes ? Contactez-nous \u00e0 l'adresse <strong>info@onlt.org<\/strong> et nous nous ferons un plaisir d'enqu\u00eater. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-4955fcf\">\n                        <a href=\"#collapse-9a01bb669e5702121205\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9a01bb669e5702121205\" aria-expanded=\"false\" aria-controls=\"Collapse-9a01bb669e5702121205\">\n                            \n                            <span class=\"ekit-accordion-title\">J&#039;ai oubli\u00e9 mon mot de passe. Que dois-je faire ? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9a01bb669e5702121205\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-4955fcf\" data-parent=\"#accordion-69e5702121205\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><a href=\"https:\/\/onlit.org\/fr\/ld-profile\/re-initialiser-le-mot-de-passe\/\">Cliquez ici<\/a> et saisissez votre courriel. Un courriel de r\u00e9initialisation du mot de passe vous sera envoy\u00e9 dans les minutes qui suivent.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-4955fcf\">\n                        <a href=\"#collapse-4a95ab869e5702121205\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-4a95ab869e5702121205\" aria-expanded=\"false\" aria-controls=\"Collapse-4a95ab869e5702121205\">\n                            \n                            <span class=\"ekit-accordion-title\">Je ne trouve pas ce que je cherche sur le site web. Existe-t-il un meilleur moyen de recherche ? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-4a95ab869e5702121205\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-4955fcf\" data-parent=\"#accordion-69e5702121205\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si vous recherchez des ressources li\u00e9es \u00e0 l'enseignement explicite et syst\u00e9matique de la lecture et de l'\u00e9criture, utilisez la barre de recherche ou les fonctions de filtrage en bas de page dans notre <a href=\"https:\/\/onlit.org\/fr\/bibliotheque-de-ressources\/\">biblioth\u00e8que de ressources.<\/a> Les r\u00e9sultats seront plus faciles \u00e0 trier et plus rapides \u00e0 affiner pour les rendre plus pertinents par rapport \u00e0 vos besoins.<\/p>\n<p>La barre de recherche g\u00e9n\u00e9rale situ\u00e9e en haut du site web fournit des r\u00e9sultats sur l'ensemble du site, mais n'est pas optimis\u00e9e pour les articles de la biblioth\u00e8que de ressources. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-4955fcf\">\n                        <a href=\"#collapse-3b0b4bb69e5702121205\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3b0b4bb69e5702121205\" aria-expanded=\"false\" aria-controls=\"Collapse-3b0b4bb69e5702121205\">\n                            \n                            <span class=\"ekit-accordion-title\">J&#039;ai trouv\u00e9 une erreur sur le site web. Comment puis-je la signaler ? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3b0b4bb69e5702121205\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-4955fcf\" data-parent=\"#accordion-69e5702121205\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous cherchons toujours \u00e0 am\u00e9liorer et \u00e0 corriger notre contenu et serions heureux de recevoir vos commentaires !<\/p>\n<p>Utilisez le <a href=\"https:\/\/onlit.org\/fr\/support-technique\/\">formulaire d'assistance technique<\/a> pour soumettre votre observation, en veillant \u00e0 inclure un lien vers la page o\u00f9 se trouve le probl\u00e8me.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-4955fcf\">\n                        <a href=\"#collapse-162210e69e5702121205\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-162210e69e5702121205\" aria-expanded=\"false\" aria-controls=\"Collapse-162210e69e5702121205\">\n                            \n                            <span class=\"ekit-accordion-title\">J&#039;ai une suggestion. Comment puis-je la partager ? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-162210e69e5702121205\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-4955fcf\" data-parent=\"#accordion-69e5702121205\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous appr\u00e9cions toujours le retour d'information et serions ravis de recevoir vos commentaires ! Envoyez-nous un courriel \u00e0 l'adresse <strong>info@onlit.org<\/strong> et le membre de l'\u00e9quipe dont les comp\u00e9tences sont les plus pertinentes vous r\u00e9pondra directement. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-4955fcf\">\n                        <a href=\"#collapse-d49830069e5702121205\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d49830069e5702121205\" aria-expanded=\"false\" aria-controls=\"Collapse-d49830069e5702121205\">\n                            \n                            <span class=\"ekit-accordion-title\">Ma question ne trouve pas de r\u00e9ponse ici. Que puis-je faire ? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d49830069e5702121205\" class=\" collapse\" aria-labelledby=\"primaryHeading-7-4955fcf\" data-parent=\"#accordion-69e5702121205\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Notre \u00e9quipe d'assistance technique est toujours heureuse de r\u00e9pondre \u00e0 vos questions sp\u00e9cifiques. Remplissez notre <a href=\"https:\/\/onlit.org\/fr\/support-technique\/\">formulaire d'assistance technique<\/a> et nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais ! <\/p>\n<p>Si vous avez une question sur l'enseignement syst\u00e9matique et explicite de la lecture et de l'\u00e9criture fond\u00e9 sur des donn\u00e9es probantes, remplissez le <a href=\"https:\/\/onlit.org\/fr\/contacter-lequipe-de-soutien-au-curriculum\/\">formulaire ici<\/a> et un membre de l'\u00e9quipe scolaire experte en enseignement syst\u00e9matique et explicite vous r\u00e9pondra directement. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Foire aux questions techniques R\u00e9ponses aux questions les plus courantes et conseils de d\u00e9pannage. O\u00f9 puis-je trouver le lien Zoom vers un \u00e9v\u00e9nement ? Connectez-vous \u00e0 onlit.org et en haut&#8230;<\/p>\n","protected":false},"author":32,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"content-language":[509],"class_list":["post-33117","page","type-page","status-publish","hentry","content-language-francais"],"acf":[],"_links":{"self":[{"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/pages\/33117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/comments?post=33117"}],"version-history":[{"count":19,"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/pages\/33117\/revisions"}],"predecessor-version":[{"id":40064,"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/pages\/33117\/revisions\/40064"}],"wp:attachment":[{"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/media?parent=33117"}],"wp:term":[{"taxonomy":"content-language","embeddable":true,"href":"https:\/\/onlit.org\/fr\/wp-json\/wp\/v2\/content-language?post=33117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}